FAQ

Most vehicles should be serviced every 10,000 to 15,000 kilometres or every six months—whichever comes first. However, the ideal interval can vary depending on your vehicle’s make and model, how often and how far you drive, and the conditions you drive in. For example, if you frequently take short trips, tow heavy loads, or drive on dusty roads, you may need to service your car more often. Logbook servicing follows your manufacturer’s schedule and is essential to keeping your warranty intact. Regular servicing helps prevent expensive repairs by catching problems early, ensures your car runs efficiently, and maintains safety.

Signs you may need new brakes include squealing or grinding noises, a spongy brake pedal, vibrations when braking, longer stopping distances, or a warning light on your dashboard. You might also notice that your car pulls to one side when braking or that the brake pedal feels hard or soft. Worn brake pads and discs can reduce stopping power and compromise safety, so it’s important to get them checked at the first sign of trouble. Regular brake inspections as part of your servicing schedule can help you stay on top of brake wear and avoid emergencies.

A logbook service is a comprehensive vehicle check and maintenance session carried out according to the manufacturer’s recommended schedule. It includes everything from oil and filter changes to checking your brakes, suspension, fluids, and belts. Technicians will inspect and replace parts as needed based on your car’s age and mileage, ensuring it continues to meet factory standards. Unlike a basic service, a logbook service is more structured and recorded in your vehicle’s logbook to keep your warranty valid. Using the correct parts and fluids is essential, and services must be performed by a qualified mechanic.

A noisy or rattling exhaust system is often caused by a hole, crack, or loose component. It could be something simple like a worn-out exhaust mount or more serious like a rusted muffler or damaged catalytic converter. Not only is it annoying, but it can also reduce your engine’s efficiency, increase emissions, and potentially lead to more costly damage if left untreated. A proper inspection can pinpoint the cause and determine whether you need a minor repair or a replacement part. Upgrading to a quality exhaust system can also improve your vehicle’s sound and performance.

While it’s possible to replace a car battery yourself, it’s not always recommended—especially with newer vehicles that rely on computerised systems. Replacing a battery incorrectly can cause electrical faults, reset system settings, or even damage onboard computers. A professional battery replacement includes testing the old battery, checking the charging system, installing the new battery correctly, and making sure everything is working as it should. Mechanics can also ensure the right battery type is used for your vehicle, avoiding compatibility issues that could shorten battery life or affect performance.